BCT Website Policies
Refund & Return policy:
- Every item is thoroughly inspected upon arrival at our warehouse and checked again before being shipped out to ensure it is in good condition. Should you have received a damaged product, your claim (with image proof) must be submitted to us within three (3) days of receiving it.
- All sales are final and the buyer will be responsible for any purchase made on our website.
- If there is any technical issue like duplication, out of stock etc, Bischem2u will refund within 7 working days
- Subject to checking, you will be responsible for paying for your own shipping costs for returning your product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Your refund will be for the value of your product, minus shipping costs.
- We will need your details to process your refund / exchange. Please provide them to firstname.lastname@example.org. What we will need are your best contact details, your order details, reason for return and proof of return shipping.